Is there anyway to whitelist directors and websites in the AV? I have installed it on a couple of my servers and noticed for instance I wasn’t able to access my ESXi 6.5 WebSphere it was blocked by the AV. As soon as I uninstalled the AV component I was able to access it again. I checked my portal and the AV app and there wasn’t any direct way to excluding stuff.
For proper whitelisting, we strongly suggest to do it on the Profile assigned to the servers. Please do consult the attached PDF file that outlines the steps on how to properly perform the whitelisting by path method.
@smoothrunnings once you configure the rules on one of the endpoints, you can import the configuration profile from ITSM - Device details menu and then apply that profile to all of your targeted endpoints.
I added the Dome Shield DNS IP’s to my Windows 2012 R2 DNS servers forwarders last Friday but I don’t see any data in my Dome Shield portal area. Why’s is that?
My last question about AV has to do with licensing. When I look at the licensing, it says per user. How does the licensing determine how many users you have, or does per user in this case mean per machines? It’s not straight forward enough. Sorry I work for an MSP part-time while I am doing my own thing, we are billed per machine by Automate/Labtech.