API Changes

MSP Area
1

Will the API, particularly for service desk be opened to to allow access to things like billing.

Has anyone used the api to trigger on a new ticket being created? Thinking this could be tied to slack to produce notifications like I have done in several other PSA’s

2

Hi @rockowwc
We would like to direct your attention to the Service Desk Client API Documentation that has been made available here in the forums.

Also, you may want to check the comment in this API-related post.