[April] What's New on Endpoint Manager?

Hello everyone!

We’re excited to inform you that latest version of ITarian will go live on last week of April, 2020. We have some changes on our release dates that we want to share with you, all new releases will go live on weekdays from this point forward.

As you know, we have different servers for US and Europe. In order to make sure that none of our customers get affected by the new release in work days, we decided to split the release for US and Europe servers. As always, the releases will be done during off-work hours to minimize disruption to your work-flows.

New release schedule for each region is as follows:

US Server -> The release will start on 29th April 2020 Wednesday at 1 AM EDT
EU Server -> The release will start on 30th April 2020 Thursday at 5 AM GMT

The release is expected to take 30 minutes to deploy, during that time platform will be under maintenance mode, where you may observe minor glitches. If you observe any issues, please feel free to share with us.

Endpoint Manager

Endpoint Manager Core

New Features
Public API sharing - Must Have Items Part 2
We are releasing the following APIs as Part 2 of our project to release our common APIs to the public:

  • Procedures
  • Monitors
  • Alerts
These join last month’s release of our APIs for users, devices, and device group properties.

Mark Duplicate Devices by MAC address
In addition to the device name, you can now use MAC addresses to identify duplicate devices. This improves search accuracy when devices in separate organizations or networks may have the same name.
Here is the wiki of this feature.

Bug Fixes

  • Fixed the issue of inability to clone a profile after the account is migrated from EU region to US region.
  • Fixed the issue of CCC and CCS Branding settings are not applied.
  • Fixed the issue of global software inventory doesn't filter software for selected companies/groups but shows software for all the customers.
  • Fixed the issue of Endpoint Manager users being unable to takeover device when 2FA is enabled.
  • Fixed the issue of maintenance windows are not available for procedures scheduling.
  • Fixed the issue of inconsistency between device statuses on Endpoint Manager portal and Remote Control application.
  • Fixed the issue of inability to reset screen passcode on iOS device through portal.


New Features

  • ‘Added ‘Quarantined Files’ tab to the Mac OS device details. You can get a list of ‘Quarantined files’ from particular device. ’
Here is the wiki of this feature.
  • We improved file searches in Endpoint Manager’s Valkyrie page by adding the Start/end date filter
Data Loss Prevention:
  • Added the ability to view logs of DLP monitoring rules.
  • Added a ‘Patterns’ column to the discovery logs detail window.
  • You can now delete or quarantine files discovered by a DLP discovery scan.
  • You can now create custom search patterns for DLP scans. Custom patterns can consist of specific keywords, keyword groups and data formats.
Here is the wiki of this feature.


  • We started ‘Export to csv’ action in Audit logs (from all pages).
  • 'Threat history' became 'Android threat history'. We continue collection all logs. But right now, all logs from Mac/Win/Linux are not available to view from Threat History page.
Bug Fixes
  • Fixed an issue of "Unable to add network path to Containment virtualization exclusions"
  • Fixed an issue of "Fontana Library - FW blocking communication (missing cmdprots.exe in predefined file group)"
Best Regards, Product Management Team