Can I restrict Service Desk to a specific email domain?

I want to only allow users with a certain email domain(s) to use the Service Desk - no other email addresses should be able to log in/submit tickets.

I know I can create the users ahead of time, and set the registration to ‘only created by staff,’ but it would be much nicer if my end users could register themselves, but only if they work for my customer sites.

Hi there Damon - any update on this topic? If there was some sort of regex filter which could apply which would check to see if the submitter’s email address was @ourdomain (or others we supported), and if not, the registration would fail, that would be fantastic!

Hello @maximillianx,

We will however verify that with our product team and provide you a confirmation within 5 business days. Thank you for your patience.