Can not login as an agent.

When trying to login to SD as an agent to see open tickets it just refreshes and goes back to the login page.

Side note: ITSM is also doing this for my staff this morning.

Hi @ddavis ,

Thank you for reporting this case, we will further investigate this issue and we will get back to you as soon as possible through email.

Awesome, Today is the busiest day of the year for us as a school district. This is the first day back for all of our staff and students.

Hello @ddavis,

We are updating you regarding the issue in logging in to SD. Our development team have seen the report and have responded quickly in addressing the issue. Please check it on your end.
Thank you.