Cannot delete emails

I’m trying to delete an email but i get an error message saying the email is associated with a department and i should remove the association first. I’ve removed the association and still i’m not able to delete the email. How do i go about this?

@chales ,

Can you please share us an image depicting the issue?

its happen to me

hi @zozianoe

Thank you for reporting this issue and we will be working with you shortly via a support ticket in which we will be using your registered email address in this forum.