Cannot Generate Report

I’m trying to generate reports from the admin panel . I’ve filled out all fields and i get empty results when i click on go. I have the same issue with executive report generation. It generate s an empty report. Please help fix…i’m finding it difficult to generate report for my clients and supervisors.

Hi @chales ,

Thank you for bringing this issue to our attention.
We want to further investigate your issue and we will get in touch with your shortly via email.


I had the same issue as well, but I found out if you wait about 10 minutes the report will be there. It appears it takes longer for the report to download even though it says it is ready.

@aoit ,

We will cater to your query as well. We will create a support ticket for you so we can ask some additional information in order for us to resolve your issue.