Hi - brand new to Comodo here.
I tried downloading “Comodo Remote Control” and ran it on a workstation. It opens up a window (screenshot below) - asking for email address and password. I put in my Comodo credentials, but then it displayed the message shown at the bottom of said window - “There is no user with this domain\login in the system. Please try again.”
What am I doing wrong here? From the guide here Remote Management Of Windows And Mac OS Devices, Remote Monitoring And Management, Endpoint Manager it seems to be suggesting that domain verbiage relates to if you logged in via the ITSM option, but I made sure I have the Comodo One tab selected and the fields were clearly labeled “email” and password (if you tab over to ITSM it does ask for domain, etc.)
Any assistance would be greatly appreciated!