CCC icon feature request

Products Feature Requests
1

Hello,

Would it be possible to be able to right click on the CCC icon and open a details tab which shows useful information for when supporting end users, something like the hostname, logged in username,up time etc… this would be a very easy way for the end users to identify the name of the machine in order for a remote support session to be initiated.

Also i know that you are working on this but having the options to select what is available on the right click of the CCC icon i.e. do not show “submit ticket”

thanks

Dave

2

Hello @dbettens,

We appreciate for sharing the ideas or feature that you want to add on Client Communication for the product improvement. We have relay the information to our development team for them to review the suggested feature. We will notify you with the update via this forum page and the related support ticket. Thank you