CCV issues

Having a few machine that are checking in with the agent but show offline under the Comodo Client Viewer. Is there a fix for this? We tried restarting the servers but the remote control is still showing offline.

I guess this was renamed to CRC( Comodo remote control) Has anyone else seen this? The machines check in online but the comodo remote control says it is offline.

This is a know problem.

Hi @goggin79,

We are experiencing some issue with endpoints showing as offline on the New CRC, but our developers are already looking into the issue. A ticket has been created on your behalf, so we can update you immediately or should we need further information.