check harddisk for errors

is it somehow possible to check a harddisk(checkdisk) thorugh the console or to get a notification when the harddisk is starting to malfunction(s.m.a.r.t. notification).

thanks in advance

Hello @andref ,
You can create a Disk Health monitor which uses ‘Windows Management Instrumentation’ (WMI) to check if any ‘Self-Monitoring, Analysis and Reporting Technology’ (SMART) disks are reporting errors to the OS. A service desk ticket is generated if any errors are reported. Each time the policy above is broken, a new service desk ticket will be created automatically. Please find more details in the web guide: https://help.comodo.com/topic-289-1-719-8565-Managing-Policies.html

@andref We are also going to add it to ITSM integrated monitors as well over next releases.

I do not see this disk monitor in the current release

Hi @caronet ,

We are planning to implement S.M.A.R.T monitors in Q2. We will keep you updated.

Thanks
AhmetEnes

There should be added some critical features to be monitored like:

1- HDD actual size.
2- Avaliable space.
3- Current Temperature. Also set via monitoring the thresholds so an event can be raised if temperature is getting higher, this way call the customer or repair the damages for example.
4- Ability to connect to the manufacturer and check warranty, ex: http://support.seagate.com/status?id=ST9500420AS

This seems to be an issue I think should be addressed, sooner rather than later. They released the ITSM, but did not get all the functions of the old admin console available through ITSM. If I want to log into my admin console, there I can set up a lot better policies, but then I have to basically work off 2 platforms, same things if I want to be able to update 3rd party apps, available through old patchmanagement, but not through ITSM. I feel there are some very powerful features that they seem to be putting off, integrating into the ITSM platform, that I feel are essential in our line of business. Even @Dylan is referencing the old console, to do things that can not be done through ITSM, or that reports to ITSM. I hope they get it figured out, and get it all on one playing field very soon. I do not think that you can use auto remediation through the old admin console. This is rally hindering certain features that make the software worth using, in my opinion.

@BOSS

All coming to ITSM, one by one :slight_smile: We are not going to settle for any less…

Could you tell me when SMART monitoring will be available?? I feel this is an urgent issue!!!

Hi @BOSS

It is planned for Q2 release. until we release it as a monitor, you can use this script to run SMART check on devices.

https://forum.mspconsortium.com/foru…-of-disk-drive

Ilker

Thanks for the script, I left a reply on that page, for a slight improvement, that I feel will enhance the usefulness of the procedure.

You are always welcome!

Your request about “checking things with a script and creating alert on fail cases”, is great idea… and another feature that we are already working on :slight_smile:

We call it “Custom Monitors”. Its delivery is also planned in Q2.