Clean Virus Alerts in the "Compliance" "Devices with Viruses" Dashboard ?

Did you try upgrading to 12.6, as I suggested in an earlier comment?

@nct I don’t think I checkeck the box “default version…” we’ll try end of week when computer will back online. #covid19

@bas_dsi default version doesn’t need to be ticked, that’s just the default version number set on my portal.