we do not find any option to clean “infected files” alerts that comes up in the “Devices with Viruses” of the “Compliance” dashboard in the itarian dashboard,
even after having clicked on the different submenus going to the infected files (that have been cleaned years ago).
As you can see,
last full scan = 06/04/21,
and I can confirm you, that the infected files were removed a long time ago (but I double ckecked immediately, files are not in the computer)
As I see it is unrecognized files scan, instead of full scan. As @nct stated, you need to run a full scan on the endpoint, then the list will be updated.
For info, Scan manually launched has been “aborded” without any info… user launched it again… but I think that something is blocking full scan on endpoint.
Hi @PremJkumar I verified endpoint logs, and each time it says “scan aborted”, without more info. (and we launched 3 times, rebooting computer, removing all possible software like backup agent, anti cryptolocker, etc…) @ilgazy, @nct any way to clean the audit logs to empty the dashboard ?
@bas_dsi , there was a bug in earlier versions of Comodo Client Security which caused scans to be aborted, if you haven’t already upgraded the machine to 12.6, I suggest you do then rescan.