Comodo Client Data Usage on Android Devices

We’ve been very pleased overall with the improved functionality of the Comodo Client on Android devices. We have noticed however, a very high utilization of mobile/4G data, to the point where three end user clients and two internal users of our company have reported 2.5GB to 3+GB usage by Comodo Client in just 11 days. This seems very high. If this behavior is normal/expected, it will be difficult to convince end users to keep the client installed if they incur data overage charges or feel that the usage is excessive. Can someone look into this?

Otherwise we greatly enjoy and appreciate the Comodo One platform!

Many thanks,
Matt

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Hi @ntelogic ,

We will be forwarding this concern to our development team for checking. The Support Team will get in touch with you shortly via email. Please feel free to reply at your convenience.

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I’d be interested to know if there is any update on this issue?

@nct ,

Certainly. Are you experiencing same issues as mentioned by @ntelogic ? We’ll send an update via support email.

I’m not actually using it on Android, but would be interested to know about the problem.

Same problem over here.

Is there any thing we can do?

Hello Matt,
Thank you so much for your feedbacks,we are happy to hear that you enjoyed our product.
Our support team is checking your issue and they will contact with you as soon as possible.
If you have any other request please feel free to contact with us.

Best Regards,
Elif

@rogeriovazp ,

We have opened a support ticket to investigate your case. Please check your forum registered email at your convenience.

By contacting the support team, you can also express your concerns about the impact of high data usage on end users, such as potential data overage charges or the perception of excessive usage. They may be able to provide additional guidance, clarification, or potential workarounds to mitigate these concerns.

This thread is extremely old, and the product has moved on a vast amount in that time.

If you have discussions please open a new topic, and if you need support please raise this with support.