Comodo ONE - IT Operating Platform May Release(05/05/2018)

Products
1

We are excited to inform you that we are planning to have new releases over Comodo ONE on Saturday (05/05/2018) morning.
Important Notice! - New version of Comodo Client Security will be released at 10th May 2018

IT and Security Manager

New Features

  • ‘Windows Application Store’ – New library of ‘must-have’ software to improve productivity, communication and media management. All the apps your users need in one place. 
    Software is the backbone of any computer network. Whether you’ve just enrolled a new endpoint or reinstalled Windows, one of the first things you’ll likely do is install all sorts of useful programs. Deploying software to endpoints is not an easy task. IT admins must research and download the packages then distribute and install them on target endpoints. It can become an impossible task to keep up even with only a few hundred machines. The latest version of ITSM makes this job far easier for you.

The new Windows store (‘Application Store’ > ‘Windows Application Store’) is a one-stop repository of over 300 popular Windows applications. Examples include Wireshark, Trillian, WinZip, Adobe Acrobat, CCleaner, KeePass, Firefox, Thunderbird, Skype, VLC and many more. Once you have made your selection you can instantly install them on managed devices, saving you time over traditional workflows.

Features include:
    • Install selected applications on managed devices.
    • Install a specific software version on selected endpoints.
    • View software information and available versions
    • View devices on which a particular software is installed.
    • Filter available applications by category. For example, by ‘Utilities’, ‘Messaging’, ‘Online Storage’, ‘Browsers’, etc
    Of course, we will be adding new applications to this list regularly to provide ever more value to our users. Know of a good app you think should be in the list? Don’t hesitate to make your suggestion on our community forum. You can find the wiki for this feature here
Improvements
  • Enhanced audit logging with the ability to track actions on the ‘Antivirus’ and ‘Current Malware List’ pages. Audit logs now contain full details when a scan is run on an endpoint or malware is quarantined by admin You can find the wiki for this feature here
  • Added ‘Download Server’ options in ‘Updates’ section of a profile (‘Configuration Templates’ > ‘Profiles’ > open a profile). The new option lets you set up an internal staging server to distribute Comodo Client - Communication updates. This helps reduce inbound network traffic in networks of all sizes You can find the wiki for this feature here
  • Enhanced audit logging with the ability to track updates to procedures. When a procedure is run on an endpoint, you can now see execution details and go directly to device details via a link in the logs You can find the wiki for this feature here
  • Improved ITSM device details section to support device names that are longer than 15 characters
  • Improved 'Support Web site' text field on rebranded Comodo Client - Communication system tray menu to support up to 90 characters
  • Improved 'Support Email' text field on rebranded Comodo Client - Communication system tray menu to support up to 70 characters You can find the wiki for this feature here
  • Improved global patch inventory page. Admins can now sort global patch management inventory by clicking "Not Installed" and "Installed" columns. This useful addition allows customers to identify pending patches and install them as required You can find the wiki for this feature here
  • You can now export data from the following ITSM pages:
    • Device List
    • Patch Management - Operating System
    • You can find the wiki for this feature here
  • Exported data will be available in ‘Dashboard’ > ‘Reports’ as a new report. In the following months we will implement this functionality on all table views (device list, antivirus etc.)
  • Added External IP Address of Windows Devices under Device Details > Summary section
  • Over 170 script procedures are added to ITSM Predefined procedures sections
Bug Fixes
  • Fixed issue whereby “User Tokens” tab was not shown under ITSM-> User List-> [username]-> User Info section for the users that have been added through C1
  • Fixed issue on Android Application Store whereby some admins were receiving error messages while adding new applications
  • Fixed an issue whereby incorrect license overusage notifications were send to customers
Comodo Client Security
  • ELAM compatibility. Upcoming versions of Windows 10 require all applications to be compatible with Windows ELAM technology (Early Launch Anti-Malware). We have completed the required updates to CCS, ensuring a hassle-free transition for your endpoints when ELAM is rolled out
Improvements
  • Faster and smoother CCS experience. CCS file rating has been optimized to decrease the time it takes to check file rating. This means your applications will open faster while still enjoying the security provided by the rating system.
  • Improved stability and security. We have increased the security framework around CCS and its processes. By better protecting CCS itself, we improve its ability to provide protection and stability to the rest of the managed endpoint
  • Increased performance. Comprehensive design improvements mean that CCS resource consumption is now lower than ever. Your endpoints will become nimble and quicker while still benefiting from the robust protection delivered by CCS.
Bug Fixes
  • Fixed issue whereby some Windows components were being contained by CCS.
  • Fixed issue where applications launched slowly for some users when containment is enabled.
Service Desk

New Features

  • Default charging model. New way of managing asset rates from a single screen is live with default charging model You could reach the wiki of this feature from here
  • Service Types are now shown in cost and time log reports. You will have the chance to observe service types at first glance on these reports
  • We continue to store audit logs. Here are the list of items added to the log inventory:
    • Changes made on company information
    • Edit knowledgebase settings
    • Edit emails on settings
    • Change system preferences
    • You could reach wiki of this feature from here
Improvements
  • Optimizations to the email send cycle implemented in order to increase the efficiency of the sent emails from Service Desk.
  • Dynamic form structure is improved to make custom forms more reliable with using variables
  • Monitored items added to ticket fetching to capture and prevent delays for incoming e-mails to Service Desk
Bug Fixes
  • Fixed issue whereby asset name is set to capital letters
  • Fixed issue whereby in contract reports,
    • Selection shows consistent results,
    • Values for the total prepaid hours and unused prepaid hours appear correct
    • When “Export to CSV” option is selected, files are seperated by comma
  • Fixed issue whereby time spent gives consistent start and end time
  • Fixed issue whereby cost and ticket reports give consistent material cost
C1 Portal

New Features

  • Added Dome Antispam Trial to the C1 App store. Go ahead - try Dome Antispam for free!
  • Dome Firewall Central Manager is now an integrated module. You can now find this module this module in the ‘Applications’ menu
  • The C1 interface design is now responsive. You can now see the same C1 design on your tablet or mobile that you see on your desktop
  • Added ‘Region Based User Registration’ to our sign up page. Your portal will be created based on the region you select
Improvements
  • Improvements to interfaces for account details, features tabs, acronis account activation, event editing parameters and account actions
  • 2nd field of street address is no longer mandatory in forms
  • Improved request response logging
  • MSP list migration has been implemented
  • CAM account migration has been implemented
  • APA_objectlist migration has been implemented
C1 Tools

New Features

  • We have great news for you! We’ve recently started working on the redesign of Comodo Network Assessment Tool (with additional functionality) and before releasing out this brand new version, we would like to provide supplementary features to the existing version. These new features include:
    • User Feedback Form - which is designed for you to share your feedbacks, needs, or concerns so that we can consider all your feedback during the redesign phase of Network Assessment Tool. In this form,
      • You can simply select if you are happy with the existing tool
      • You can provide detailed comments and share with us
      • Finally, if you leave your email address, we may contact you for further questions
    • Optional Update Form - which will inform you once we release the brand new version, so that you can choose to update to that version or keep using the existing tool.
APPENDIX-1

New Client Versions:

  • Windows Client - Communication 6.18.11875.18050
  • Windows Client - Security 10.4.0.6677
  • Windows Remote Control 6.18.11757.18050
  • macOS Client - Communication 6.18.11867.18050
  • macOS Remote Control 6.18.11758.18050

App List.pdf (200 KB)

Release Candidate of Comodo ONE - Release Notes May 2018.pdf (336 KB)

2

“As you know we have new design and right now it is responsive! You can see the same design on your tablet and mobile as well.”

@ayhanepik Is this for just C1 or ITSM too?

3

@ayhanepik Now I have logged into the demo (beta) site, I can see ‘external IP’ is now listed within ITSM on devices, this doesn’t appear to have been mentioned in the release notes.

4

Thanks, @ece.isel , I’ve managed this many times previously, your release notes should literally detail all changes made to the products.
Also, is ITSM now a new responsive format ?

5

With the Windows store being added for application deployment, are you keeping the third party application update area???

For us keeping this is a must as I believe this will also update apps that have been installed via the store as well as other installed apps?

6

Hi @ece.isel

Thats what I was hoping to hear.

Thanks for clearing this up.

7

Hello everyone,

As we already informed, we will release the new version of Comodo Client Security tomorrow(10/05/2018). Here are the updates that will take place with this release:

Comodo Client Security

  • ELAM compatibility. Upcoming versions of Windows 10 require all applications to be compatible with Windows ELAM technology (Early Launch Anti-Malware). We have completed the required updates to CCS, ensuring a hassle-free transition for your endpoints when ELAM is rolled out
Improvements
  • Faster and smoother CCS experience. CCS file rating has been optimized to decrease the time it takes to check file rating. This means your applications will open faster while still enjoying the security provided by the rating system.
  • Improved stability and security. We have increased the security framework around CCS and its processes. By better protecting CCS itself, we improve its ability to provide protection and stability to the rest of the managed endpoint
  • Increased performance. Comprehensive design improvements mean that CCS resource consumption is now lower than ever. Your endpoints will become nimble and quicker while still benefiting from the robust protection delivered by CCS.
Bug Fixes
  • Fixed issue whereby some Windows components were being contained by CCS.
  • Fixed issue where applications launched slowly for some users when containment is enabled.
Version: Windows Client - Security 10.4.0.6695

Best regards

Comodo ONE Product Management Team

8

@ayhanepik why have you included another anti virus vendor’s application, McAfee Security Scan Plus in the Windows App Store?

9

Very odd to support that, not something I’d like to be questioned over.