I am testing the C1 product as I move my clients from Break/Fix to Managed. Going through the product it appears to be what I am looking for. What I need now are some best practices to setup in the tool. What to monitor on endpoints? What to alert on? What types of process can I auto remediate? Basically, what are you folks doing for your proactive support for clients using this tool? How have you setup the tool?
Thanks
I am sure you can benefit from the posts of other members of the forum. They shared some best practices they were using before and I believe they would be happy to help you here as well.
Thanks. That’s why I asked the question. I have reviewed all the forum posts under each product and did get some info, but nothing definitive.
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