Comunication Client Ticket Submission

Is it possible to edit the format and layout of the text in a ticket submitted via the communication client? We often find it difficult to read all of the information.

At the moment no, but ideas like this are good!

Please submit this via

Yes, it’s possible to edit the text format and layout in tickets. You can use ticket templates to pre-fill and organize information. This makes it easier to read and manage tickets for everyone.