Connecting to machines Slow

Hi,

Connecting to endpoints is incredibly slow, it can take up to 10 mins to connect to our machines. Is there

Sorry not sure what happened thereā€¦

Is there a way that this can be speeded up, we are seeing this on all machines that we have the communication client installed onto?

Also I have tried to setup an email monitoring alert whenever there is a failed login to a system, but this does not work?

Hello @peter.munnelly
We have created a support ticket for your concern as we will need to discuss potentially sensitive information about your C1/ITSM setup. Feel free to reply at your convenience.