First I hope all who read this are safe and healthy. I’m posting this to gauge possible interest in a program I’m putting together to provide free IT support and services to small businesses affected by the economic hardships brought on by the COVID-19 pandemic. Specifically I wanted to propose this to ITarian/Comodo but also wanted to include other MSP’s as well.
The basic idea is to offer 1 - 2 months (maybe more depending) of free IT support for small businesses. This support overall would be basic compared to full plans but would provide emergency support, planning and service to help businesses keep their systems working. Also it would help them get remote access technologies setup they can use for employee’s or to support their customers. Many small businesses that are most affected recently don’t have IT departments or even a full-time MSP, therefore don’t have the means or knowledge to operate and setup remote technology outside of smartphone or basic conferencing tools. As more and more pressure is put on the IT infrastructure, security also becomes a concern.
Where ITarian comes in. I know this is a radical idea but I’d love to offer these small businesses ITSM and CCS free for a couple months to help support them and provide them extra endpoint security. Prior to ITarian going to a paid model, I would have immediately done this when it was 100% free. But now I would need ITarian’s blessing and they assistance to be a part of this.
I would believe the desire to help those in need would be enough justification, however here are some business reasons:
- Goodwill is worth way more towards trust than any marketing could be. It would be great PR for ITarian/Comodo
- Potentially this could provide great exposure to the ITarian products. Just look at Zoom as an example.
- Can showcase the benefits of ITarian products such as CCS and containment technology
This can be expanded on more but I leave it there for now to gauge if there is any interest
Good health and safety to all