Custom Branding for Comodo Remote Client keeps defaulting back

MSP Area
1

Is anyone else noticing that the branding gets reset back to defaults on client computers, yet in the control panel for it still shows the rebranding? I logged into a few workstations over the weekend and noticed the Comodo icon in the tray, and viewing the ‘about’ it shows all of the Comodo images and text.
I did try to edit the custom branding that I setup and saved the template, and within a few minutes it changed the client to the custom branding again. But a few days later its back to the Comodo branding.

Anyone else have this issue? Again this is on the Remote Client branding. not sure about the client security AV branding…

2

Hello @ZionIT,

The team is currently aware of the branding issue. We will send you an email through the email you have registered in the forum to keep you updated on the resolution.

Thank you for bringing this to our attention.

3

Thanks Riley

4

Any update on this? We’re experiencing the same problem.

5

Hi @CDH, we have created a ticket for you regarding this issue. We will send you an email through the email you have registered in the forum to keep you updated on the resolution.

6

Can you include us in the update please as this is also affecting us.

7

Hello @StrobeTech ,

We`ll add you on the loop as well. Rest assured that this issue with the re-branding will be fully fixed after May 5th release.
Support team will get in touch with you shortly via email.

KRegards,