[December] What's New on Remote Monitoring and Management??

Hello everyone,

We are excited to inform you that we are planning to have new releases scheduled to go live on Saturday (2019-12-07) morning!

The release is expected to take 15 minutes to deploy, during that time platform will be under maintenance mode. Post-deployment tests are expected to continue until 4 pm EST during which you may observe minor glitches. If you observe any issues, please feel free to share with us.

Remote Monitoring and Management

New Features

MacOS Monitoring

You can now monitor the following items on Mac OS devices:

  • Online/offline status
  • Performance
    • CPU
    • RAM
    • Disk usage
    • Network (TCP)
  • Process
  • Ping
Active Directory Discovery
  • New discovery feature locates any unenrolled devices in your Active Directory (AD) network. You can run AD discovery scans with or without a probe device.
Bug Fixes
  • Fixed the issue of a monitor still being triggered after it is removed.
  • Fixed the issue of getting “Package configuration not found” error upon trying to install 3rd party application patch.
  • Fixed the issue of not showing installed devices when 3rd party application name has ampersand sign (&).
Regards Product Management Team