Delete Device: Uninstall of EAP = Uninstall of Communication Agent

Products ITarian Endpoint Manager
1

Hi,
for the second time with a Win7 client,
I select Delete Device - Uninstall of Security Agent
but leave the Communication Client
Confirm

The Security Agent is uninstalled but

  1. The Remote Communication drops
  2. The Communication Agent asks for host
  3. In EM the device disappear

…

2

Hi @stefanoradam ,

We apologize for the inconvenience. Our development team is already aware of this issue and there is already an improvement request to avoid such incident. For now, using the “delete device” from the Endpoint Manager portal while choosing either one of the two option will still continue to uninstall the device locally. We have sent an email and added you to the loop. You will be updated once the improvement request is already rolled out.

If you want to uninstall the CCS, we have a removal tool that can be downloaded from below link:

x86: http://download.comodo.com/cis/download/installs/ciscleanuptool/ciscleanuptool_x86.exe
x64: http://download.comodo.com/cis/download/installs/ciscleanuptool/ciscleanuptool_x64.exe

and a script as well that can be very useful for mass uninstallation.

Uninstall Comodo Client Security from Endpoint with Reboot: https://scripts.itarian.com/frontend/web/topic/uninstall-comodo-client-security-from-endpoint-with-reboot

3

There is also a script you can run that is either in the default list or online in the script library that removes AV only.