Desktop thumbnail

[datalink]

Hi, I see this new area called “Desktop Thumbnail” in device list, always showing “thumbnail not supported”, how does it work ? Thanks

[RT-AMS-ITarian]

Hi @datalink

If you install the beta agent on your device from the enrolment screen this will work.

[nct]

To upgrade to the beta agent, simply use the Enrollment Wizard, select Beta Version, download the file, rename to itsm.msi and install.