Device shows as offline, but it's not

1

Hi,

A device in my EDR always shows as offline, but it’s online and the service is running.

It seems to get the wrong IP adress from the device tough, it says 127.0.0.1.

2

Hi @Noiden
We forwarded your inquiry to the Comodo EDR support team. Expect a reply from them soon.

3

The ticket is replied over the support portal.