Enrolling mobile devcies

Products ITarian Endpoint Manager
1

What for this functionality? Only for reseting passwords or blocking devices?

2

Hello @Sergey ,

You can manage the enrolled mobile devices through the profiles associated with them. Please find all the details about the options you have when configuring a profile for an Android device here: https://help.comodo.com/topic-399-1-786-10195-Profiles-for-Android-Devices.html and for iOS devices here: https://help.comodo.com/topic-399-1-786-10196-Profiles-for-iOS-Devices.html

Should you encounter any issues, or require any clarifications, please do not hesitate to contact us.

3

If mobile device will be infected by virus… Is ITSM onboard can help? Now viruses are:

  • rooting device, writes itself to system and remove rooting
  • blocks screen
  • in background sends SMS to pay-numbers and make hided calls to pay-numbers
  • shows ads
4

Hello @Sergey ,

The Android Client Antivirus provides real-time protection against malware and malicious apps on Android devices. Administrators can also launch ‘on-demand’ scans from the ITSM administrative console on selected devices.
For more information please see the guides: https://help.comodo.com/topic-399-1-…-Settings.html and https://help.comodo.com/topic-399-1-…ndroid_devices

5

Also, we can show rooted and jailbroken devices. So, full protection for all mobile threat vectors…

6

Where prices for Android Antivirus ?

7

Hi Sergey,

Mobile security is already part of the ITSM base license and included on Android agent. You can configure and play with it already.

https://help.comodo.com/topic-399-1-786-10195-Profiles-for-Android-Devices.html#av

You can see the device status and if any malware found under Security sub-systems as well.

https://help.comodo.com/topic-399-1-786-10108-Antivirus-and-File-Rating-Scans.html

Ilker

8

I am having difficulty with actually enrolling my android device, as it tells me that the ITSM Mobile Agent isn’t supported on this device when I follow the link to Google Play in the Enrollment Email. My device is an LG Nexus 5X on Stable 7.1.2.

9

Hello @flmsp,
ITSM support for Android 7 (Nougat) is still unavailable. However, we have been informed that the implementation of the feature (ITSM: Support for Android 7.0 Nougat) is on our roadmap and planned to be delivered by the end of Q3 2017.