Enrolling mobile devcies

Products ITarian Endpoint Manager
1

What for this functionality? Only for reseting passwords or blocking devices?

2

Hello @Sergey ,

You can manage the enrolled mobile devices through the profiles associated with them. Please find all the details about the options you have when configuring a profile for an Android device here: https://help.comodo.com/topic-399-1-786-10195-Profiles-for-Android-Devices.html and for iOS devices here: https://help.comodo.com/topic-399-1-786-10196-Profiles-for-iOS-Devices.html

Should you encounter any issues, or require any clarifications, please do not hesitate to contact us.

3

If mobile device will be infected by virus… Is ITSM onboard can help? Now viruses are:

  • rooting device, writes itself to system and remove rooting
  • blocks screen
  • in background sends SMS to pay-numbers and make hided calls to pay-numbers
  • shows ads
4

Hello @Sergey ,

The Android Client Antivirus provides real-time protection against malware and malicious apps on Android devices. Administrators can also launch ‘on-demand’ scans from the ITSM administrative console on selected devices.
For more information please see the guides: https://help.comodo.com/topic-399-1-…-Settings.html and https://help.comodo.com/topic-399-1-…ndroid_devices

5

Also, we can show rooted and jailbroken devices. So, full protection for all mobile threat vectors…

6

Where prices for Android Antivirus ?

7

Hi Sergey,

Mobile security is already part of the ITSM base license and included on Android agent. You can configure and play with it already.

You can see the device status and if any malware found under Security sub-systems as well.

Ilker

8

I am having difficulty with actually enrolling my android device, as it tells me that the ITSM Mobile Agent isn’t supported on this device when I follow the link to Google Play in the Enrollment Email. My device is an LG Nexus 5X on Stable 7.1.2.

9

Hello @flmsp,
ITSM support for Android 7 (Nougat) is still unavailable. However, we have been informed that the implementation of the feature (ITSM: Support for Android 7.0 Nougat) is on our roadmap and planned to be delivered by the end of Q3 2017.