I read today that the next release will include important updates to Linux side (kudos btw!!!) - so while waiting for the release day I tried to install the agent for further tests, however I got the following error:
[sudo] password for XXXXX:
Verifying archive integrity… All good.
Uncompressing Linux ITSM Agent 100%
./itsm-linux: /usr/lib/x86_64-linux-gnu/libcurl.so.4: version `CURL_OPENSSL_3’ not found (required by ./itsm-linux)
XXXXX@Lenovo-G780:~/Downloads$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.1 LTS
I removed the enrollment code (d???F) on purpose, so this is not an issue.
So the error is ‘./itsm-linux: /usr/lib/x86_64-linux-gnu/libcurl.so.4: version `CURL_OPENSSL_3’ not found (required by ./itsm-linux)’ which seems to be related to the fact that the library libcurl4 doesn’t have a version for 64 bit OS (found this forum that says more about the issue: https://www.ngemu.com/threads/ubuntu…-found.204577/ ). As it can be seen in my next command, I use Ubuntu 18.04.1 LTS, however I plan to upgrade this laptop to 18.10 so if this can be fixed for 18.10 as well would be awesome.
Any thoughts on this?