EU - Service Desk is SLOW

The service desk is running extremely slow. it takes 10-15 seconds to load a page, then it will take another 5 seconds to fill in all of the data.

@tuplink ,

We have confirmed the latency issue. Our Developers are checking on your report as we speak, and will have it addressed shortly

Hi @tuplink , the Service Desk developers are aware of the issue already.

for when this problem is solved, a week goes by

@renato2330 ,

Our Development Team have acknowledged this reported issue. We apologize for the inconvenience. We have created a support ticket to include you in our Developers investigation.

I understand there will be further improvements in the April release to address speed issues.


We have been informed the same

@tuplink , @nct , @renato2330 , @StrobeTech ,

Our Development Team had promised resolution for Improving Service Desk’s performance with our April release. Please let us know if your previous reports about it had been addressed.