Good day all,
Is there a report I can generate where it would show the estate of the network e.g. workstation and server hardware information, installed apps including versions, patches.
Any help is greatly appreciated
Thanks
Rudy
Good day all,
Is there a report I can generate where it would show the estate of the network e.g. workstation and server hardware information, installed apps including versions, patches.
Any help is greatly appreciated
Thanks
Rudy
You can obtain a Hardware Inventory Report by going to ITSM > Dashboard > generate Report > Hardware Inventory Report.
The same thing is not possible at the time for the software, but there is a procedure that can pull that information and it can be executed on all of the devices you require. This can be done by going to Configuration Templates > Procedures > Predefined Procedures > Get Software Inventory.
Please let us know if this is what you are requesting.
Thanks Wyatt,
I tried that hardware report but it gives me EVERYTHING for all the clients, as other posts suggested it would be nice to have a formal report we could send clients showing the infrastructure.
do you want to draw (whatever form you wish), exactly what you want to see in the report pls. (could be a notepad list, hand drawn whatever)…we just want to see what information you want to show your customer, so that we can get it done for you.
Melih-
I’d like to see an executive month report that can be generate PER CLIENT. That contain:
Table of contents
Section 1 - Overview
Section 3 - Asset Review
Obviously you won’t have all of this information. It would be nice to have this exported as a word document so that we can manually add things like text for the Overview, Goals, etc. In addition it would be great to be able to export detailed information about each machine into a csv or excel sheet so that we can keep historical data and are able to correlate the data
Thanks,
Josh
I like it, thanks Josh! Will put this in in our roadmap
Josh that sounds like a very nice and useful report. in my case I am looking more for the following;
Hardware information
something formatted similar to the “executive antivirus report”
@melih thanks!
@rudym12 understood. I would like a report like that for our internal use. For the owners and C-level and above I’ve found that short and sweet is the way to go. They glaze over in quarterly meetings if you go into too much detail. We use the quarterly meetings as an opportunity to upsell and don’t like to get mired in the details of specific machines. How do you present these to your customers?
Good day all,
any update on an executive report
Hi,
following up is there a road map for reporting updates/changes in Comodo one?
Hello @Marveltec,
What can you do to make your voice heard is go to our feature request voting page here:
https://one.comodo.com/voting/index.php
You can use your Comodo One portal log in to access the page.
Thank you.
Hi @Riley_C ,
I have voted as per your suggestion. So is there no reporting enhancements planed at this stage? i feel this is a weakness of Comodo one at the very least the “executive managed report” from the dashboard should include a list of the managed devices as well as their last connect time etc…etc… the info is all available form ITSM so it should be easy to achieve.
Hello @Marveltec,
We have a similar feature request that will be added to our current C1 Report (https://help.comodo.com/topic-289-1-…0-Reports.html) which is the same
as the sample report attached and currently shows on the road-map for implementation in
2018Q3.
For Ticket Reports please visit the link below:
https://help.comodo.com/topic-289-1-…s-reports.html
Thank you for your patience.
Hi @Jay - is this report still in the roadmap for this year? The lack of a decent exec summary report for clients is a key barrier to us moving to Comodo RMM at the mo
Hello @James_Systemagic ,
Yes, you are correct.
Please tell us if you want to receive a notification mail for any important update on the said feature (Executive Summary Report added to C1 Reports).
Thank you!
Yes please, can you let me know when this might be in place?
Hello @James_Systemagic ,
It currently shows on the road-map for implementation in
2018Q3.
You`ll be receiving a support email shortly for more information regarding the request.
Thank you.
Looking forward to this reporting also.
We’ll gladly add you to the loop and inform you via support email for any updates concerning the feature.