Forms submission into Service Desk


We have a number of websites for various companies that we trade under and want to know if there is a way that we can integrate a support web form with Service Desk, that allows a user to submit a request for support via the website and this will then create a ticket in Service Desk?


Glen Scaglione

Hello @getsupport ,

Thank you very much for providing us this suggestion.
Your input is important to us as it will help to improve the usefulness of C1 for the entire users’ community.
Support team will get in touch with you shortly via email for this request.

Kind Regards,

Hi @getsupport . Good day to you. Our Development Team had provided a documentation regarding “Client API”. Please find the attached pdf file on this email. They had also posted a document on forum to serve this concern.

Please let us know if this helps.

Client API Documentation.pdf (82.8 KB)