Hello, I’m wondering if there’s a way to generate a ticket within the Comodo One platform if the Comodo Dome see’s a security incident for an agent? I understand this would be under monitoring of some type. Does Comodo Dome write to the event viewer of the agent machine?
This would be very useful in being proactive with security and clients if an incident is noted.
We will implement an automated ticket system in Shield and other Dome modules, so once there is a Policy Violation or a recorded Security Incident, Dome systems will automatically input an Alert into Service Desk with all the necessary information you need to know. And you will be able to take further actions on the computer or network that is under risk.
this would become a great “Lead generation tool” for all the MSPs!!! Cdome Shield is free, give it to everyone including to your prospects…then based on alerts you can get in touch with your prospects and try to sell them to managed services contract.