I haven’t been receiving any alerts via. email whenever a user submits and creates a ticket. I’ve been looking at the settings in the admin panel and they seem all in order.
The strange thing is when I go to diagnostics under the Emails tab in the Admin panel, it will send a test email to my personal email address but not my work email. I’ve tried different email addresses under our work domain address, but none of them have gone through.
I’m not sure what is the problem. Does anyone have any similar problems?