Hot fix for Service Desk (2020-04-21)

Hello everyone,

We want to inform you that we have a hot fix over Service Desk in one hour today.

Here is the item that are included in the hot fix.

Service Desk

Bug Fixes

  • Fixed the issue of "Gateway timed out while Fetching E mail via IMAP"
Version: 4.25.4

You can feel free to share your feedback and comments through this post.

We will share any updates regarding hot fix release through here.


Hi, I’m still receiving this error when attempting to set up email via imap.