Hot fix for Service Desk (2020-04-21)

General Announcements Release Announcements
1

Hello everyone,

We want to inform you that we have a hot fix over Service Desk in one hour today.

Here is the item that are included in the hot fix.

Service Desk

Bug Fixes

  • Fixed the issue of "Gateway timed out while Fetching E mail via IMAP"
Version: 4.25.4

You can feel free to share your feedback and comments through this post.

We will share any updates regarding hot fix release through here.

Regards,
Zeynep

2

Hi, I’m still receiving this error when attempting to set up email via imap.