Hot fix for Service Desk (2020-06-15)

Hello everyone,

We want to inform you that we have a hot fix over Service Desk on 15th of June at 08:30 (UTC+3).

Here is the item that are included in the hot fix.

Service Desk


  • Improvement for Multi-selected filters
Bug Fixes
  • Fixed the issue of "SD autoresponder does not send autoresponse email to ticket owner in case when ticket is created via CCC tray icon”
  • Fixed the issue of "Unable to view a date picker option in the custom form which she has created”
  • Fixed the issue of "SD doesn't allow to save SMTP settings with enabled option 'Authentication Required' for gmail e-mail address if password contains _ character”
  • Fixed the issue of ""Option "Allow Future Dates" within Field Configuration popup does not work correctly”

You can feel free to share your feedback and comments through this post.

We will share any updates regarding hot fix release through here.