Hot fix for Service Desk (2020-06-29)

Hello everyone,

We want to inform you that we have a hot fix over Service Desk on 29th of June at 08:30 (UTC+3).

Here is the item that are included in the hot fix.

Service Desk

Bug Fixes

  • Fixed the issue of "js code from the "HTML" code editor can be executed in the "Post a Reply" section"
  • Fixed the issue of " C1 mobile tickets access issues"
  • Fixed the issue of " SD scheduled reports are not removed when their creator is removed from C1 side"
  • Fixed the issue of "SD returns 504 Gateway Time-out during deleting a big amount of tickets"
  • Fixed the issue of ""Operation Failed - service type is required" appears while back out from the ticket and saving work time"
You can feel free to share your feedback and comments through this post.

We will share any updates regarding hot fix release through here.