Hot fix for Service Desk (2020-09-10)

Hello everyone,

We want to inform you that we have a hot fix over Service Desk on 10th of September at 08:30 (UTC+3).

Here are the items that are included in the hot fix.

Service Desk

Bug Fixes

  • Fixed the issue of "Tickets created via CCC tray icon are not being created on SD"
  • Fixed the issue of "SD tickets are not auto-closed when monitoring goes to OFF state"
  • Fixed the issue of "SD scheduled tickets reports are not sent to customer"

You can feel free to share your feedback and comments through this post.

We will share any updates regarding hot fix release through here.