Hotfix for Comodo Client Security 2019-05-06

Why the hell dont you just provide the option to disable the CCS firewall and use the Windows firewall instead without the software reporting to the endpoint that their device is insecure?

The vast majority of problems are caused by the firewall. Not only is it generating a massive amount of extra workload and stress for your users, it’s creating a very poor image of your whole suite.

Totally agree and hope this action is done ASAP.
Please remove the firewall and add windows firewall management features to Endpoint Manager like your competitors are doing.

CCS is a rock until you enable firewall, I have had issues ever since V10 release.

Hello @StrobeTech and @Ed_Johnson

Thank you for bringing this particular suggestion to our attention. We have forwarded the information to our development team and we will get back
to you the soonest possible we can.

With Best regards,

Hello,

For those of us having connectivity issues and are reinstalling, would it be best to use the removal tool, then download the bulk installation package? I have deleted the Client Security from the endpoint manager on a couple of systems only to have it unenroll these devices, unless that is normal.

Thanks,
Darcy B

@DJB

If you’re going to use the bulk installation package on those affected endpoint, we need to uninstall the Client - Communication also and remove the affected device in the Device List after you removed the Client - Security using the removal tool.

You can uninstall the Client - Security only using the removal tool then reinstall the Client - Security thru “Install Additional Comodo Packages”. Refer to the help guide below.

https://help.comodo.com/topic-399-1-786-10139-Remotely-Install-and-Update-Packages-on-Windows-Devices.html#install_cdm_packages

Hi
Have any update of firewall issue,
we are disable firewall feature more then 3 weeks,
and I don’t see any update in next release on June 8.
or we can ask comodo give us downgrade script that we could downgrade CCS version…

Hello @yu.jasper

We have created a ticket for you in order to investigate the issue further.

With best regards

Hi @yu.jasper ,

The reason for no mention of this issue in release notes is that the testing still goes on it in order to provide the most stable and proper fix to you. The release note usually gets updated with bug fixes in the last week prior to the release date.

Regards,
Can

We’re having intermittent network disconnects with CCS 11.2.2.7373 this is interrupting workflow and often requires reboots or nic driver reinstalls, help?

@MagicDonut ,

We are saddened to hear of your report. We have created a support ticket to assist you further in investigating the issue. Please check your forum registered email at your convenience

Disable firewall in the profile you are using, almost guarantee this is same issue everyone is facing and we all have this disabled in the CCS profiles we have deployed.

The firewall in CCS has been broken since the release of V10, V8 firewall worked!

Speaking with the team they do have a new firewall coming which is designed differently and will be tested and updated differently as well.

I hope it works, but being honest remote management of Windows firewall and IPTables would be better.

Hello, @Can

I’ve just checked, and the Comodo Client Security MSI packages available at https://cdn.download.comodo.com/itsm/CIS_x86.msi and https://cdn.download.comodo.com/itsm/CIS_x64.msi are still version 11.1.0.7259. Also, the Endpoint Management Communication Client MSI package available at both https://cdn.download.comodo.com/itsm/ITSM.msi and https://cdn.download.comodo.com/itsm/COCC.msi is still version 6.26.23576.19030.

Please remember that there are several procedure scripts that get the CCS and CCC MSI packages directly from that URL, so those scripts will still be installing an outdated version of CCS. As an example, see https://wiki.itarian.com/frontend/web/topic/how-to-deploy-comodo-cc-and-ccs-packages-using-vbscript and https://scripts.itarian.com/frontend/web/topic/installing-comodo-client-security

Previously, we managed to download the latest packages by just creating a generic hybrid deployment .exe package and then unpacking it using 7-zip to get ‘ces_x86.msi’, ‘ces_x64.msi’ and ‘itsm.msi’ from there, but now we have modified the Default Client Version for both Communication Client and Comodo Client - Security in Portal Set-Up -> Client Settings, so this workaround is no longer valid for us.

So the question is still open: Where can we download the latest msi packages, CCS 11.3.0.7495 and CCC 6.28.26684.19061?

Thanks a lot in advance!

– Javier Llorente
Devoteam - Endpoint Security

@DevoteamEndpointSecu ,

We will be providing a support email in regards to your request. Please check your forum registered email at your convenience

@DevoteamEndpointSecu , you can download the files from…

https:// download.comodo.com/itsm/release/win/endpoint_security/11.3.0.7495/ces.msi

https:// download.comodo.com/itsm/release/win/endpoint_security/11.3.0.7495/ces_64.msi

(if your account is hosted in the EU region)
https:// company-msp.cmdm.comodo.com/download/win/communication_client/6.28/itsm_agent.msi

(if your account is hosted in the US region)
https:// company-msp.itsm-us1.comodo.com/download/win/communication_client/6.28/itsm_agent.msi

Hi @nct

@Jimmy had already provided us with the links through a support ticket to our email.

But thanks for your answer, anyway. :slight_smile:

– Javier Llorente
Devoteam - Endpoint Security