How check and refresh software inventory details in patch management?

1

Hi,

Please find this attached pdf document for guide to check and update software inventory details of endpoints.

Thanks and regards,
Kannan Mahalingam

Check_and_update_software_inventory.pdf (493 KB)

2

Refresh doesn’t seem to work for me. I did a test by installing a new app and is listed in Windows but not in Patch Manager Software Inventory. I’ve tried below:

  1. Refreshed the agent
  2. Waited…
  3. Rebooted desktop
3

Hi @ikondata

Could you tell us the patch management version and the test application details for which issue happen ? It will be helpful for our investigation .

Thanks,
Kannan

4

V.3.5.1 As mentioned in the previous reply. I installed a new app, submitted a refresh but it won’t show on the PM inventory list.