How much per Gb is an attractive price for backup products for MSPs?

Melih-
I’ve been looking into a solution for this as well. Incidentally since you mentioned Acronis to me I’ve tried to reach out to their partner line multiple times and haven’t gotten any response. In any case I’m more interested in functionality than per GB price. On a small scale I’ve tried to do a break-even analysis on when it makes sense to buy infrastructure to support backup vs. paying for the per GB pricing. To make a long story short for us it just doesn’t make sense to build out infrastructure which only leaves us choosing vendors. We offer DR at different price points based on what the customer wants. We’ve broken it down a few different tiers:

  1. File Only Backup: cheap backup for very small clients. We only deal with vendors that use a per GB pricing model. For this type of client a fee per machine is cost prohibitive.
  2. Hybrid Backup: This is the StorageCraft model. Local images are created and “important” data is in the cloud
  3. Complete DR : This is where I could really use a good solution. I need a solution that will create Virtual images locally, upload backup and images to the cloud and the ability to bring up a virtual server or set of servers in the cloud. I do have a provider for this but I’m not entirely happy. If you are interested in the details of my current solution and what could be done to improve it send me an email and I’ll go into more detail.

So the problem I face as an MSP is that I need different types of backup for different types of clients. The real answer to your question is that I don’t there is a single per GB offering is going to be attractive to all clients. Some customers are willing to pay a premium for a fuller feature set and some say “why would pay more than what Mozy charges”. What market are you trying to serve and what features can you currently offer? Are you going after the high-end StorageCraftand DR type customers or are you trying to hit the low-end Mozy type customers?

Josh