How to cancel or stop a stalled operation?

Products ITarian Patch Management
1

Hello, I have a job that shows in progress for more than 12 hours. It appears to be hung. How can I cancel or delete it?
53 applications pending, but I have no idea when, or how to stop it.

2

Hello @Rickkee ,

Please send the agent logs to c1-support@comodo.com, any relevant screenshots will be helpful as well.
The logs are located in the following paths:
C:\Program Files (x86)\Comodo\Comodo One Patch Management Agent\logs
C:\ProgramData\ComodoPatchAgentUpdaterInstallUpdate.log file

3

Hello, I sent a log. I deleted the agents in RMM and Patch Management, Uninstalled on the client side, then deleted the folders in Program Files (x86) and programdata , Clean reinstall appears to have solved the issue.

4

Hello @Rickkee ,

Thank you for sending the logs! The case has been escalated and we will get back to you as soon as we have an outcome on this.