How to change device group in ITSM

Products ITarian Endpoint Manager
1

When created enroller was entered wrong group and company-owner. How to change company and group of existing device?
Change group operation is dont work - it allow to choose in current company only.

2

Hi @Sergey ,

Here`s the step by step process on how to move devices from one company/group to another.

  1. Go to Device management click the check box beside the device you want to move
  2. Click More (upper right hand corner) > Owner > Change Owner
  3. Type the Company name or the owner of the company.
  4. This will bring your devices to default group under the company you selected
  5. If you created other group under the selected company, lets say the name is Group X :
    “Group X” > Group management > Add Devices to group > choose the device > Add selected devices > confirm

Please let us know if this information was helpful. Thank you.