How to change the default alert for a profile!!!!!

I have an alert which when a user is playing assassin’s creed origins his pc is maxed and and over the last 24 hour period i’ve had over 1000 alerts for this device. Now it’s not a problem to disable the alerts on his machine. I thought i did this by creating a new alert but it’s still pushing these flipping alerts and constant emails and tickets through.

How can i sort this please.

Hi @monster-it ,

Thank you for reporting this case. You will need to replace the ‘Default Alert’ with your own customized alert.

You can start by cloning the ‘Default Alert’. Then edit the settings of the copy to your preferences. In any monitor that you set up, make sure to replace the ‘Default Alert’ with the edited copy.

Please see this help guide for your reference: