Import Tickets from another RMM platform

Is it possible to import tickets from another RMM platform? I can export the tickets to CSV but I don’t see anyway to import them into C1 so I can keep all my notes in one location.

Also, where do I change the current number for generated tickets? I don’t want to start from 1 when my old system was 17500+


@pcwizrd ,

We are still working on this feature functionality. We’ll be glad to forward your request to our Product Team and provide you an update once this feature arrives in the production environment.

Thank you for the response.