Inaccurate tickets, "Less than 10% free space" on nearly empty drives.

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I have a monitor set up to tell me when a workstation has little space left, less than 10% on the system drive to be precise. I just got another ticket like this one that tells me that this client has “less than 10%” left… when he has TONS of free space still available to him.

FWIW, this client has a D: recovery partition with 88% used (so even that is >10%) but the condition on the monitor is specific to the system drive so this should not matter.

This is not the first system I’ve gotten a ticket like this generated. I got one almost identical yesterday on a different PC.

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Hello @PromptCare

Could you please send us an email at c1-support@comodo.com with the monitor settings, the ticket information and a screenshot with the actual size of the drive that is being monitored?

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Did so before starting this post. Posting to the forum gives others the chance to identify that they, too, might be having the same problems.