Install Applications - Not Working

wael.altaqi · September 17, 2018, 4:54am

Hi,
I am new to Comodo One. Onboarded on Windows device and tried to push 7zip. Nothing happens. Everything else from I can tell is working fine. How do I troubleshoot why this is not working?

Jay · September 17, 2018, 6:03am

@wael.altaqi ,

Can we know the method you use in order to push 7zip application on your endpoint ?

wael.altaqi · September 17, 2018, 11:59am

Application Store > Windows Application Store > 7Zip > Install Selected Applications > Select My device version > Click Install > I received “Command successfully Sent”. Nothing happens though, application is not installed.

Jimmy · September 17, 2018, 2:20pm

@wael.altaqi ,

We have communicated with our Product Developers in regards to the output of your test. We will correspond via support ticket for additional account details we might need for troubleshooting.