Introduction
This document contains notes about the ITarian Platform June 2022 release.
The release schedule will be as follows:
US Region - Release will start on 23rd June 2022 Thursday at 2 AM EDT
EU Region - Release will start on 24th June 2022 Monday at 6 AM BST
The release is expected to take 30 minutes to deploy, during which time the ITarian Platform will be in maintenance mode. If you login to the ITarian Platform during the 30-minute deployment window, you may observe minor usability issues. Please feel free to email support@itarian.com if you experience any usability issues during or after the upgrade deployment window.
ITarian Platform
New Features
Remote Control
Ability to copy and paste into the Windows lock screen
Search inside remote control based on "logged in username"
Mobile / MDM
Support for Android 12 Knox.
Billing
Change of billing model so that all devices are billed not just "active" devices.
Endpoint Manager
Ability to add notes and tags to devices.
Side menu start as minimized by default.
Cleaned up help menu and removed old / non-required items.
Added export function to the Vulnerability List inside Vulnerability Management
Portal
Ability to close / hide "Olivia" pop up agent
Registration for a new account has been improved and much faster to setup instance
Improvements
Endpoint Manager
Maintenance window scheduling by allowing end time to be on the next day
Thatâs an interesting feature. The search is done right in the main search box inside the âDevice List / Device Managementâ window or is it somewhere else?
Great feature! And I see that those fields are also in the exported CSV file, so that will be great for reporting. If you can show me at least the first tag in the device list it will be really great!
Since today, deleted devices arenât removed from the platform as they used to be. In the past they would disappear from the platform once deleted but now they stay on the platform as âDevice removedâ. Is there now a delay in removal for some reason? This causes the issue of inflating the additional endpoint count in licencing.
@Ed_Johnson itâs just a delay between the command is sent and itâs processed. Usually you donât notice that but since itâs a release day - the load on system is higher then expected so some delays may be observed.
You need to Enable âAllow Comodo Agent Removal Tool to runâ under Profiles -> Client Access Control.
Please check the screenshot attached for your reference.
I am getting many Comodo false positives since this Itarian/Dragon platform update.
This fie is showing up on pretty much all of my machines and getting flagged as malicious. C:\ProgramData\Comodo\Cis empscrpt\C_powershell.e xe_EE78D0BB23C03298CC1D6E98A7251BC90066875E.ps1
Its only contents are
â-so -NoLogo -NoProfileâ
I donât believe this is coming from any of my Itarian RMM scripts because I havenât made any changes to them in a long time and when I check the device script logs in Itarian, there is nothing running at the time this detection logged. The detection is logged at the same time every day. Looks like it started happening since June 26 and is happening daily on multiple devices. Here is an export of the long on an endpoint.
We have asked our backend team to create a support ticket to your registered forum email address and collect the required logs to investigate the issue.