If you can raise with support they will check this out and confirm bug.
Regards
Robin
Hello,
Yes, did log my tickets and they are busy assisting me.
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Dear all,
With the Custom reports, we have released the back end but not the front end for people to access.
If you would like early access please send an email with tenant details to support@itarian.com
Hello,
Do we still need to do this if we already asked and have access to beta reports?
For the moment the back end is there, but front end is only enabled upon request to support
I am facing the same problem and my system is also generating false offline alerts multiple times. 
Hi @alphayash
Please see we have had a newer release since this and that issue is resolved.