Getting bad gateway and CException errors when trying to access.
Yes, we had an issue with ITSM being inaccessible earlier. but although that issue was reported as fixed, ITSM was placed in Maintenance for the moment.
We will keep you updated on the situation.
Can you please try now and access the ITSM? Looking forward to your reply.
I cannot even log into the portal right now.
Okay - it’s back
might be intermitten issues then.
Might suggest Saturday deployment and leave Sunday for fixing it and Mondays alone as those are the most critical times for us.
Portal inaccessible also.
Currently there are some intermittent issues that are affecting the Comodo One Portal login. I have escalated this to the appropriate staff for further investigation.
@azon2111 , I have also forwarded your suggestion to the appropriate staff for further analysis.(“Might suggest Saturday deployment and leave Sunday for fixing it and Mondays alone as those are the most critical times for us.”)
We agree to move deployments to Saturday morning. Thanks for your suggestion.
Slow, but getting in after a few attempts. Things are improving!
I am also unable to log in now, to the web portal, or the admin console. I was able to log in earlier, but now a no go.
Confirming the portal and admin console not working for me. Not able to login.
@BOSS @mhberglund could you please try again? You should be able to login now.
Yes Sir, I am now able to log in, thanks.
@Ilker I am having the issue again, not able to open remote control. Says network error… Are y’all having issues, or is it just me???
Seems to be back up now??
The only part of it that seems to be working, is the remote desktop. I can not transfer files, pull a system inventory, or anything else I have tried, except remote desktop.
Hello @BOSS ,
The module should be loading just fine, could you please check and confirm?
Module opens, by it will only finishing loading the remote desktop portion of the module. Even the system inventory that opens automatically does not finish loading. I found it, because the file transfer portion of the module would not open. They just say “Loading - Waiting for client to deploy tool”.
They are all loading now, thanks.
Hello @BOSS ,
We’re glad to hear that you are able to access all the menus and tools now. Please let us know if you encounter any other issue.