ITSM Linux Agent - Ubuntu Server 16.04.3

Joners · August 30, 2017, 11:16am

When trying to install the agent on a US 16.04.3 server im getting the following error.

./itsm-linux: error while loading shared libraries: libcurl.so.4: cannot open shared object file: No such file or directory

Please advise

Jimmy · August 30, 2017, 1:27pm

A support ticket had been created for you for this specific case. We will reach out to you as soon as possible.

itb · March 17, 2018, 7:05am

Hi,

I have the same issue now as above > is there a set guide to resolve?

Best

itb · March 17, 2018, 7:08am

Hi

Don’t worry > have resolved this. For anyone else (or me later if I forgot)
sudo apt-get install libcurl4-openssl-dev Will install dependency

Jimmy · March 19, 2018, 1:25pm

We’re glad to hear that your issue had been resolved.

garethe · April 20, 2018, 3:15pm

This should be in the Instructions OR the script should check and install/inform.

Thanks for the note.