[January] What's New on Endpoint Manager?

Hello everyone!

We are excited to inform you that we are planning to have a new release scheduled to go live Saturday 18th of January, 2020. morning!

The release is expected to take 15 minutes to deploy, during that time platform will be under maintenance mode. Post-deployment tests are expected to continue until 4 pm EST during which you may observe minor glitches. If you observe any issues, please feel free to share with us.

Endpoint Manager
Endpoint Manager Core
New Features
Mac OSX Catalina Support

Endpoint Manager now supports Mac OSX 10.15 Catalina

Improved processes for old and duplicate devices
Changes made to the device list to help admins identify and deal with old/duplicate devices.
● Exclamation mark added to old/duplicate devices in the device list
● Audit logs created when an old/duplicate device is removed
● New filter added to the device list for old/duplicate devices
● Customize the length of time that must pass before a device is flagged as ‘old’.
● Customize the length of time that must pass before Endpoint Manager removes old devices
● New removal options for duplicate devices.
Here is the wiki of this feature.

Department Sync with Service Desk
Users can now select departments marked as ‘Public’ in Service Desk when configuring alert settings, or when submitting a ticket via the CCC tray icon.
● ‘Configure departments for ticket submission’ added to ‘Profiles’ > ‘UI Settings’ > ‘General Settings’ > ‘Show communication client tray icon’. This allows admins to choose which
departments users can submit tickets to via the CCC tray icon.
● New synchronization button option added to ‘Alerts’ > ‘Alert Settings’. Improvements made to the ‘Open tickets under’ field.
Here is the wiki of this feature.

Forward CCC logs to SIEM tool
You can now forward CCC logs to a SIEM server, emulating the feature already available for CCS.
● Choose which CCC logs are stored locally.
● New options add to ‘Profiles’ > ‘Logging Settings’ > ‘Communication Client’ tab which let you forward logs to your desired servers.

Dark Mode for iOS MDM Client
iOS clients on devices with iOS 13+ can now switch to Dark Mode

Bug Fixes
● Fixed the issue of showing “Daily” as value for schedule column where procedure is not scheduled.

New Features
Data Loss Prevention:

New discovery scans allow you to audit and control sensitive data on a network. Discovery rules let you scan for specific document types and patterns, and to create scan exclusions. We also added discovery scan logs.

Split the ‘Unrecognized and Quarantined files’ scan into 2 separate scans. This allows admins to run highly targeted scans which are relevant to their needs.
Here is the wiki of this feature.

Bug Fixes
● Fixed the issue of “Quarantined Files Scanning” being absent on Antivirus -> Scans section in old custom profiles.

Product Management Team

I’ve not rolled out the Itarian Communication Client yet. How is everyone finding the January agent update? Is it causing any problems?

So far so good.