Hello everyone,
As you know, we released a license management capability at 04-13-2019. We prepared you a tutorial for you to walk you through on License Management. You will also see full pdf version of it from attachment. In this tutorial we will explain how licenses can be managed seamlessly through Endpoint Manager!
We will go through 5 different steps in this tutorial:
- How you can add a new license to manage
- How you can assign specific license to specific customer
- How you can distribute a license between customers
- How you can distribute licenses to a single customer
- How you can get usage reports for your licenses
Step 1: How you can add a new license to manage
Go to license management page in your Endpoint Manager and click add license. Then enter the license key you have to add a new license.
After you add you will be directed to license summary page and you will be able to see the license in the list.
Step 2: How you can assign specific license to specific customer
There are two types of allocation type of a license which are
- Global: The license will be available for all customers means that you will be able to assign seats to all your customers.
- Customer: The license will be assigned to a specific customer so that you reserve license to that customer. This means, you will only use the seats of this license to that customer.
Step 3: How you can distribute a license between customers
With this feature you will be able to allocate a specific license between your customers. This way, you will be able to track your licenses and see the usage that you have for your different customers.
There are 2 way of handling this:
Step 3.a - in Quick View
In license list, you have a quick view that enables you to quickly manage your license between customers as shown below:
- Open Quick View
- Allocate seats to the customers
- Apply the changes
Please note that you will only see top 5 customers here. You can also search customers in quick view to take action on them.
Step 3.b - Customers Tab in License Details
In license details you will have an extended view of all your customers and you can assign the license to all your customers and see the current status from this tab.
Please note that in this view, you can also empty seats of your customers for that specific license. You may also filter out any customer to take action on. You may reach this page by going details of any license that you have and click Customers Tab inside detail view. Step 4: How you can distribute licenses to a single customer
We have an enhanced management capability for licenses. Just like you distribute a license to customers, you also have the ability to manage the customers and allocate seats from different licenses to same customer.
We have 2 different methods to achieve this, too:
Step 4.a: Quick View from License Allocations
In license management section, we have a tab called License Allocations to do that specific task we described. You will be able to allocate seats from different licenses to the customer that you select as shown below:
Step 4.b: Allocation from Customer Details
In the specific customer view, you will be able to reach all licenses available and allocate different licenses for this customer. For this, you need to go to licenses->License Allocations and click on any customer to manage. Step 5: How you can get usage reports for your licenses
In order to see the usage for each specific license, you will be able to have a mechanism to get usage reports for your licenses with below information in a structured manner.
- The type of license
- Expiration date
- Reporting period
- Allocation type
- Allocation for Each Customer
- Total Number of Devices with CCS
- Unlicensed Device for Each Customer
Regards
Ayhan Epik
Product Manager,
Endpoint Manager
License Management Tutorial.pdf (826 KB)
